Integration Engineer

Oakland, CA

Job description

Lucid, part of the Acuity Brands portfolio, is seeking a dynamic Integration Engineer with great technical skills and experience to join our implementation and support team. This person will implement Building Dashboard® for new customers, be responsible for system integrations and help drive projects to completion. This is a unique opportunity to get in on the ground floor of a growing and successful clean-tech company widely recognized as the market leader and innovator.

You are a driven, experienced professional who is passionate about solving energy management challenges. You may be from a building automation, systems integration or other energy management industry or you may come from a networking or IT background, but wherever your roots lie you believe in solving real-world problems through the support of excellent software and high customer satisfaction. You are a true tinkerer in the sense that you enjoy taking apart devices to understand how they work. You love the challenge of troubleshooting problems, both on your own and in teams, and have some familiarity with networks, system controllers or metering technology. You are driven to be a part of the next wave in energy management innovation as an active participant in the development of operations strategy, best practices and process.

Responsibilities include:

  • Educate technical staff in customer organization or third parties on networking requirements, installation steps and customer system setup requirements.
  • Coordinate with customer IT staff on networking and remote access requirements
  • Coordinate with controls and building automation techs, electricians and other technical parties on system setup
  • Serve as a subject matter expert on installation of metering, data logging and controls system technology
  • Troubleshoot connection problems between Lucid-provided hardware/software and locally installed customer systems as well as between the local devices and Lucid servers
  • Ensure the high-quality of customer data, cleaning and tuning Lucid systems and coordinating with local parties as necessary
  • Commission and manage Lucid-provided hardware/software
  • Write scripts (ETL or similar) for data extraction of custom integrations and/or BI tools analysis
  • Maintain documentation of meters, automation systems, protocols and other technologies that represent Lucid’s institutional knowledge of the integration domain
  • Push projects to completion as quickly as possible
  • Maintain a high level of communication throughout the implementation process, avoiding “radio silence”
  • Press external parties as necessary to ensure speedy delivery of information and assistance
  • Manage the priority of issues within projects and the priority of projects as a whole


  • BA/BS (BS preferred) or equivalent experience
  • Strong technical skills with a solid foundation in an engineering field
  • Personable with excellent communication skills
  • A positive, optimistic attitude
  • Dependable, proactive and very organized

The ideal candidate will have:

  • Experience with building automation protocols and/or systems, metering or data acquisition and logging technologies (e.g. BACnet, Modbus, Perl, SCADA, PLC, BAS, BMS, JACE)
  • Experience with TCP/IP networking and XML scripting
  • Experience with Jira (Agile/Scrum workflow), or a similar CRM
  • Demonstrated aptitude for learning new concepts and capacity for self-teaching
  • Experience with programming and general script writing (Python, mySQL)
  • General familiarity with NEC or knowledge of low-voltage wiring a plus

Compensation & Perks

  • Competitive compensation package including excellent family medical, dental, and vision insurance
  • Healthy, productive, world-class work environment
  • Easily accessible by BART
  • Company retreats and parties with your colleagues