Customer Success

Technical Content Writer

Position

Lucid is seeking a short-term project consultant to help expand customer resources for BuildingOS, a robust data and analytics platform for commercial buildings and the people that operate them. You will be working with Lucid’s customer-facing team to edit and develop new content for the Learning and Support Hub, our customer support website. This is a great opportunity to gain experience working at the intersection of buildings and energy while contributing to a leading energy analytics company.

Required Qualifications

  • Strong writing and editing abilities
  • Demonstrated ability to explain complex ideas in clear, approachable language
  • Interest in Lucid’s mission and vision
  • Customer education experience

The ideal candidate will have

  • Experience creating software instructional guides & content
  • Knowledge of building systems and operations (building resource use, resource meters, utility accounts, HVAC systems, renewable energy systems etc.)
  • Basic design skills
  • Teaching experience

Project Duration: 100-120 hours over 1-2 months

Payment: Commensurate with experience

Please submit a resume and brief letter of interest to Courtney Condon, Project Manager, at ccondon@luciddg.com.